Avoiding scams: useful advice

Protect yourself and others from becoming victims of scams during the Coronavirus crisis.

Be aware of people offering or selling:

  • virus testing kits - these are only offered by NHS;
  • vaccines or miracle cures – there is currently no vaccine or cure;
  • overpriced or fake goods to protect yourself from Coronavirus such as anti-bacterial products;
  • shopping or medication collection services;
  • and home cleaning services.

Protect yourself and others:

  • by checking any emails/texts you receive asking for personal details are genuine. They may be from the Government, Department of Work and Pensions or Universal Credit teams;
  • don’t be rushed into making a decision. If it sounds too good to be true it probably is;
  • only purchase goods from legitimate retailers and take a moment to think before parting with money or personal information;
  • don’t assume everyone is genuine. It’s okay to reject, refuse or ignore any requests. Only criminals will try to rush or panic you;
  • if someone claims to represent a charity, ask them for ID. Be suspicious of requests for money up front. If someone attempts to pressurise you into accepting a service they are unlikely to be genuine. Check with family and friends before accepting offers of help if you are unsure.

For advice on scams call Advice Direct (Scotland) on 0808 164 6000.

To report a scam call Police Scotland on 101.

Contact your bank if you think you have been scammed.

To learn more about the different types of scams visit the Friends Against Scams website.